Choosing a behaviour support provider is an important decision, one that can significantly influence wellbeing, safety, and long-term outcomes for you or your loved one. With many providers offering different approaches and levels of experience, it can feel challenging to know where to begin. Finding the right provider is not just about meeting NDIS requirements; it’s about forming a trusting, collaborative partnership that supports meaningful progress.
At Liberty Behavioural Services, we believe that every individual deserves high-quality, personalised support. This guide outlines what to look for in a behaviour support provider and how to determine whether they are the right fit for your needs.
Understanding Behaviour Support
What Is Behaviour Support?
Behaviour support is a specialised, person-centred approach that helps individuals build skills, improve quality of life, and reduce behaviours of concern. It focuses on understanding why behaviours occur and developing strategies that support safety, well-being, and independence.
Effective behaviour support is about enhancing a person’s daily life, supporting communication, and creating environments where they can thrive.
Why Choosing the Right Provider Matters
A skilled and ethical behaviour support provider can make a meaningful difference in a person’s journey. The right provider will:
- Take the time to understand the individual
- Communicate clearly and respectfully
- Work collaboratively with families, carers, and support networks
- Provide evidence-based strategies that promote long-term outcomes
Choosing the wrong provider, on the other hand, may result in unclear plans, inconsistent communication, or supports that do not meet the person’s needs.
Key Considerations When Choosing a Behaviour Support Provider
1. Qualifications and Experience
Behaviour support practitioners must meet NDIS Commission capability requirements. When exploring providers, consider:
- What qualifications do their practitioners hold
- Whether they have experience with similar support needs or conditions
- Their understanding of the NDIS behaviour support framework
- Their history of developing compliant behaviour support plans
Experienced practitioners bring confidence, clarity, and a deeper understanding of the complexities within the NDIS system.
2. A Person-Centred Approach
High-quality behaviour support always begins with a person-centred approach. This means:
- Seeing the person beyond their behaviour
- Understanding their goals, preferences, communication, and strengths
- Involving the person and their support network in decision-making
- Building strategies that align with what matters most to them
A supportive provider works alongside individuals and families, not for them or around them. Collaboration is key to meaningful progress.
3. Ethical Practices and Transparency
You deserve clear information about how a provider works, what their strategies involve, and how plans are developed. Ethical providers:
- Explain assessment processes and plan development
- Welcome questions and encourage open communication
- Clearly describe the evidence behind their strategies
- Are transparent about fees, timelines, and expectations
- Ensure dignity, rights, and autonomy remain central at all times
If a provider avoids questions or appears unclear about their methods, it may be a sign to explore other options.
How Liberty Behavioural Services Stands Out
Evidence-Based Strategies
Our practitioners use approaches supported by current research and best practice standards. Behaviour support plans developed by Liberty are grounded in:
- Functional behaviour assessments
- Person-centred frameworks
- Proactive, least-restrictive strategies
- Clear, practical recommendations
We are committed to providing support that is effective, ethical, and aligned with NDIS Commission expectations.
Focus on Wellbeing and Independence
Our goal is to enhance quality of life, not just reduce behaviours of concern. We support individuals to:
- Build skills
- Increase independence
- Strengthen communication
- Participate more confidently in daily routines and activities
Every plan is designed with the participant’s long-term well-being at the forefront.
Client-Centred Outcomes
We measure success by the progress, comfort, and confidence of the people we support. Whether the goal is improved emotional regulation, safer routines, or enhanced social skills, we celebrate every step forward.
Our focus is always on outcomes that are meaningful to the participant and their support network.
Questions to Ask Potential Providers
Before choosing a behaviour support provider, consider asking:
- What qualifications and experience do your practitioners have?
- How do you develop your behaviour support plans?
- What evidence supports your strategies?
- How will you involve the participant and their family or carers?
- How often will the plan be reviewed or updated?
- How do you work toward reducing restrictive practices?
A trustworthy provider will be open, knowledgeable, and comfortable answering each of these questions.
Taking the Next Step
Finding the right behaviour support provider is an important part of creating a safe, supportive, and empowering environment for yourself or your loved one. When you prioritise qualifications, person-centred practice, transparency, and ethical care, you set the foundation for meaningful progress and improved wellbeing.
If you’re seeking a provider who values respect, collaboration, and evidence-based practice, Liberty Behavioural Services is here to support you.
Contact us today to discuss how we can create an individualised behaviour support plan designed around your needs, preferences, and goals. We’re ready to walk alongside you on the journey toward greater independence and quality of life.
